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Our Services

Childcare & Babysitting

Highly Experienced & Trained Providers for Peace of Mind

If you’re in need of a reliable and flexible arrangement for childcare support in Dubai or Abu Dhabi, we can help!

CloudNine Kids provide babycare & childcare providers who are experienced and trained nannies with years of experience working privately with families in the UAE and/or have nursing assistant, teaching or caregiving backgrounds.

All of our staff are highly trained in newborn care up to school age and paediatric first aid through our specialised training program, are very knowledgeable and confident to support a family and their baby/child.

Our staff are working on a LIVE-OUT basis only.

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Comprehensive Care Packages

We offer weekly and monthly packages for 5 to 6 days or nights per week for 8 up to 12 hours per shift where we schedule a staff member to work with a family. Our daily/ad-hoc support is based upon staff availability and can be for 4 up to 12 hours (to guarantee the same provider the minimum package is 8 hours a day, 5 days a week as per our weekly and monthly packages).
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Transportation

The transportation fee is charged separately based upon your location and for any bookings starting or finishing between 10pm to 6am would be a transportation fee directly to or from the staff member’s home.

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Benefits include

  • Babycare for 0-18m & Childcare for 1.5-10yrs
  • All sponsorship & employment costs are covered by us
  • One dedicated baby or childcare provider when booking on a monthly or weekly basis
  • Neat and presentable, wearing our uniform
  • Highly trained and experienced working with babies/children in the UAE
  • Supportive customer service and simple booking process
  • Access to age-appropriate activities support
  • All staff are practicing optimal hygiene while travelling and on duty

All of our baby/childcare providers are

  • Fluent English speakers
  • Professionally trained by the CloudNine Kids specialist team
  • Paediatric First Aid trained
  • Pre-screened and employer referenced
  • At least 25 years old or above
  • Specialised caregivers for babies and/or children with a minimum of 3 years’ experience
  • Responsible, caring and love babies and children!

Childcare & Babysitting Frequently Asked Questions

To guarantee the same provider for your family, you can book one of our weekly or monthly packages for 8 to 12 hours per day or night, 5 or 6 days per week. Daily or ad‑hoc bookings are subject to staff availability.

We offer night and overnight childcare. Our Babycare Providers are trained in newborn and infant night routines, safe-sleep routines, and feeding support. Night care is available for 8 to 12 hours per night of 5 nights per week for weekly and monthly packages.

You can contact us directly via WhatsApp or call us on +971 55 321 5437 to share your requirements. Our team will guide you through the available options, confirm staff availability, and assist you in selecting the most suitable package or ad‑hoc support.

Our team is available across all major areas in both Dubai and Abu Dhabi. Availability may vary by location, but our team will always do their best to accommodate your preferred timings and area.

Looking for more support? Explore our Newborn & Babycare services and Toddler & Childcare Support services in Dubai and Abu Dhabi to find the perfect fit for your family’s needs.

Anne De Leon

HR Manager
Anne joined CloudNine Kids in January 2019 as our HR & Admin Coordinator and previously worked in nurseries in Dubai as a Nursery Assistant and Receptionist. Over the years, she has successfully grown to become our HR Manager.
Her role is to ensure a smooth onboarding process for our staff members and to manage all HR and admin matters. Originally from the Philippines, Anne is a proud mother of 2 and works hard to support the education and upbringing of her children. She enjoys taking care of our staff members and ensuring their happiness. Having worked in a nursery environment over the years, she understands what it takes to work with children and families.
She has also successfully completed NCFE CACHE LEVEL 2 Certificate Introducing to Caring for Children and Young People.
Anne De Leon CloudNine Kids HR Manager

Carissa Valentim Du Toit

Childcare Development Manager
Carissa is our Childcare Development Specialist and supports our on-demand Baby and Childcare team. She is also our Lead Trainer & Childcare Expert. Carissa has 7 years’ experience working as a Head Teacher and Centre Manager in a well-reputed group of nurseries in Dubai prior to joining the team. Originally from South Africa, Carissa grew up in Eswanti and Mozambique.
As an experienced Early Years teacher and a full-time guardian of her 5 year old nephew, Carissa greatly understands the relationship between education and the realities of everyday parenting. This enables her to connect and provide practical support to both families and her team.
She has completed NCFE CACHE LEVEL 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services in 2020. Currently studying Psychology Counselling at UNISA through a long-distance program with focus on family counselling. CPDs include Behaviour Management, Makaton and Importance of Role Play.
Carissa Valentim- Du Toit Childcare Development Manager at CloudNine Kids

Kiara Siddall

Childcare Operations Manager
Kiara is our Childcare Operations Manager handling our on-demand Baby & Childcare team in Dubai & Abu Dhabi. She previously worked for 6 years in a well-established nursery group in Dubai as the Centre Manager and originates from South Africa.
Kiara is a “people person”, she enjoys talking to parents and working with young children. She is the cheerful voice at the end of the phone when calling into the office! With her diverse experience working in a nursery environment, she finds it easy to offer support and talk to families about their requirements, as well as manage her team.
She has completed NCFE CACHE LEVEL 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services in 2019.
kiara siddall Childcare Operations Manager at cloudnine kids

Angelica Robinson

CEO & Childcare Director
Angelica Robinson is the CEO and Childcare Director at CloudNine Kids. Originally from London, UK, Angelica has over 13 years of international experience working as a private Nanny, Governess and Teacher for VIP/HNW families, including 4 years in management at a renowned Childcare and Entertainment company in Dubai and Abu Dhabi.
Angelica has developed the UAE’s first childcare program accredited by Highfield (UK) specifically for the care of young children at home. She also launched the on-demand baby & childcare services and created a recruitment model that gives families access to the best childcare professionals, nannies and governesses. Angelica completed a CACHE Level 2 Advanced Certificate in Early Years Childhood and a Registered Behaviour Technician (RBT) course.
“Since I moved to Dubai over 10 years ago, I have observed and interacted with families and caregivers on a daily basis. I was able to understand the areas in which childcare workers need support and training in the most, as well as the cultural differences, communication breakdowns and expectations of the role. This is why I set up CloudNine Kids”
Angelica Robinson CloudNine Kids CEO & Childcare Director