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Our Services

Newborn & Babycare

Only The Best Will Do!

Whether you need a helping hand or a capable provider to take care of your newborn or baby while you are at work or sleeping, we can assist you! We understand that every baby is different and so is each parent. A baby should be handled with care, encouraged to develop their senses and motor skills and have their basic needs met, and when a parent is unavailable to provide this level of engagement with their baby, the next best option is a Babycare or Childcare Provider through CloudNine Kids.

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Ensuring Baby's Safety

Our babycare providers can perform a range of duties and responsibilities according to the age of the baby and requirements of the parents. Their main priority will always be the safety and wellbeing of the baby.

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Experienced Team

Although, our team are experienced and prepared to support your family with any babycare duty, you are welcome to guide the assigned babycare provider with your requirements and how you wish certain tasks to be done to be in-line with your parenting style and needs. Please reach out to the office team, should you have any questions or feedback about the service you are receiving.
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Babycare duties include

  • General care for all the baby’s needs
  • Preparing bottles for babies and care for feeding equipment
  • Changing diapers and bathing
  • Sterilizing and preparing bottles
  • Cleaning and disinfecting toys, maintain baby’s room and other areas for the baby
  • Dressing appropriate to the baby's activities
  • Washing and organizing baby's clothes
  • Planning and preparing meals for the baby
  • Support and advice for mothers (including breastfeeding, sleep, feeding)
  • Help to establish a 24 hour routine for the baby
  • Recording all information (nappy changing, sleep and feeding)
  • For night shifts, care for the baby while the parents sleep and wake up the mother for breastfeeding according to the planned schedule
  • General parental support
  • Assist with other pre-approved duties as requested from time to time

FAQs About Newborn & Babycare Services

We offer dedicated nighttime newborn care for 8 to 12 hours per night, with a minimum of 5 nights per week with our night‑shift package. Our Babycare Providers are trained in newborn routines, safe sleep practices, and overnight feeding support. Night care is available for 8 to 12 hours per night, with a minimum of 5 nights per week for weekly and monthly packages.

Our team focuses mainly on childcare‑related duties. This includes newborn and infant care, feeding and settling support, diaper changes, sterilising bottles, maintaining sleep routines, preparing age‑appropriate activities, supervising playtime, and supporting developmental milestones. They also ensure the baby’s environment is clean and organized and support all childcare related duties

Our Babycare and Childcare Providers work on a live‑out basis for both Dubai and Abu Dhabi, supporting families through scheduled day or night shifts.

Many of our babycare providers come from nursery settings or have worked with families who have multiple children with a variety of age ranges.

Looking for more support? Explore our Childcare & Babysitting services and Toddler & Childcare Support services in Dubai and Abu Dhabi to find the perfect fit for your family’s needs.

Anne De Leon

HR Manager
Anne joined CloudNine Kids in January 2019 as our HR & Admin Coordinator and previously worked in nurseries in Dubai as a Nursery Assistant and Receptionist. Over the years, she has successfully grown to become our HR Manager.
Her role is to ensure a smooth onboarding process for our staff members and to manage all HR and admin matters. Originally from the Philippines, Anne is a proud mother of 2 and works hard to support the education and upbringing of her children. She enjoys taking care of our staff members and ensuring their happiness. Having worked in a nursery environment over the years, she understands what it takes to work with children and families.
She has also successfully completed NCFE CACHE LEVEL 2 Certificate Introducing to Caring for Children and Young People.
Anne De Leon CloudNine Kids HR Manager

Carissa Valentim Du Toit

Childcare Development Manager
Carissa is our Childcare Development Specialist and supports our on-demand Baby and Childcare team. She is also our Lead Trainer & Childcare Expert. Carissa has 7 years’ experience working as a Head Teacher and Centre Manager in a well-reputed group of nurseries in Dubai prior to joining the team. Originally from South Africa, Carissa grew up in Eswanti and Mozambique.
As an experienced Early Years teacher and a full-time guardian of her 5 year old nephew, Carissa greatly understands the relationship between education and the realities of everyday parenting. This enables her to connect and provide practical support to both families and her team.
She has completed NCFE CACHE LEVEL 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services in 2020. Currently studying Psychology Counselling at UNISA through a long-distance program with focus on family counselling. CPDs include Behaviour Management, Makaton and Importance of Role Play.
Carissa Valentim- Du Toit Childcare Development Manager at CloudNine Kids

Kiara Siddall

Childcare Operations Manager
Kiara is our Childcare Operations Manager handling our on-demand Baby & Childcare team in Dubai & Abu Dhabi. She previously worked for 6 years in a well-established nursery group in Dubai as the Centre Manager and originates from South Africa.
Kiara is a “people person”, she enjoys talking to parents and working with young children. She is the cheerful voice at the end of the phone when calling into the office! With her diverse experience working in a nursery environment, she finds it easy to offer support and talk to families about their requirements, as well as manage her team.
She has completed NCFE CACHE LEVEL 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services in 2019.
kiara siddall Childcare Operations Manager at cloudnine kids

Angelica Robinson

CEO & Childcare Director
Angelica Robinson is the CEO and Childcare Director at CloudNine Kids. Originally from London, UK, Angelica has over 13 years of international experience working as a private Nanny, Governess and Teacher for VIP/HNW families, including 4 years in management at a renowned Childcare and Entertainment company in Dubai and Abu Dhabi.
Angelica has developed the UAE’s first childcare program accredited by Highfield (UK) specifically for the care of young children at home. She also launched the on-demand baby & childcare services and created a recruitment model that gives families access to the best childcare professionals, nannies and governesses. Angelica completed a CACHE Level 2 Advanced Certificate in Early Years Childhood and a Registered Behaviour Technician (RBT) course.
“Since I moved to Dubai over 10 years ago, I have observed and interacted with families and caregivers on a daily basis. I was able to understand the areas in which childcare workers need support and training in the most, as well as the cultural differences, communication breakdowns and expectations of the role. This is why I set up CloudNine Kids”
Angelica Robinson CloudNine Kids CEO & Childcare Director